License Questions Archives - Online Poker Software | Ace Poker Solutions

Reset License Page

By | 2018-08-15T01:18:16+00:00 August 15th, 2018|License Questions|

You can go to the page below, enter your serial to reset your activation, and then re-register your product: https://www.acepokersolutions.com/software-reset/ Remember, 1 license is good for activation on 2 systems. [...]

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Mirror XHEO Issue

By | 2018-08-15T00:59:29+00:00 August 15th, 2018|License Questions|

If you did any OS update, especially Windows 10, it can create a false mirror of the license for some reason. We're not sure why Microsoft does this, but it's [...]

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Mac Address Issue

By | 2018-08-16T22:45:34+00:00 August 15th, 2018|License Questions|

Problem: When registering the software, there's an error: “The serial number could not be used to unlock the software. Please try again”. The details of that error show “Too many [...]

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Lost Serial

By | 2018-08-15T00:54:26+00:00 August 15th, 2018|License Questions|

You can look up the serial numbers for all of your products at any time by entering your e-mail into the form on this page: http://www.acepokersolutions.com/serial-remind/   If you need [...]

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How do I renew my license?

By | 2018-08-16T23:52:47+00:00 June 29th, 2018|License Questions|

You can just renew through this link below: https://www.acepokersolutions.com/index.php?route=checkout/renewal&code=[enter your code]   If you're unsure of your license code, you can look it up by logging into the member login [...]

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How do I reset my license?

By | 2018-07-03T22:22:47+00:00 June 29th, 2018|License Questions|

You can go to the page below, enter your serial to reset your activation, and then re-register your product: https://www.acepokersolutions.com/software-reset/ Remember, 1 license is good for activation on 2 systems. [...]

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What is your refund policy?

By | 2020-08-31T21:16:14+00:00 February 11th, 2016|License Questions|

We encourage everyone to use the fully functional free trials of our products before purchase, to ensure it's a good fir for their needs. There are no refunds on purchased [...]

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